Workforce Relations Executive Jobs in Bangalore – Awign Enterprises

Workforce Relations Executive
Awign Enterprises – Job Details
Eligibility: Any graduate from 2018 – 2019 pass-out
Job Description:
Resolving queries over calls, emails or whatsapp from the workforce on a regular basis regarding project execution.
Respond to the workforce’s queries on time and take complete responsibility to resolve any issues/grievances reported by them.
Be the sole point of contact between workforce and project managers for resolving project related issues.
Desired Skills:
Relevant experience in serving high-value customers with experience directly engaging with customers via chat, calls or e-mails.
Excellent verbal, written and interpersonal skill is mandatory
Absolute passion for ensuring a great customer experience with every contact.
Strong analytical/logical skills.
Strong command over English and Hindi language.
Ability to multi-task, strong attention to detail and time management is a must.
Very good customer service attitude and skills
Can empathize and understand the customers’ needs/pain points.
Should be okay with moving from one support channel to others on a frequent basis and be adaptive to the changes made as per the requirements.
Ability to work cross-functionally with multiple teams.
Startup experience would be a plus.
Willingness to work 6 days/week (Sunday fixed off).
Job Location: Bangalore
Salary: 3 LPA
Job Summary:
Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers
About Awign Enterprises:
Awign is a PAN India outsourcing solution, driving business development and research of growing businesses through a unique concept of ‘Crowdsourcing in Outsourcing’ which leverages the huge student community of UG/PG programs in India.
The needs of multiple industries are converted into live projects and assigned as virtual internships to the students. The talent synergy created between the student workforce and our team of professionals ensures high quality and timely delivery of projects having huge volumes & great business impact.
So in a nutshell, anything which
has to be executed at very large scale and in disparate locations PAN India,
can be converted into repeatable processes and
wherein the major skill required is people engagement,
would fall under Awign’s realm of work.
scale exponentially PAN India in less time,
do away with hiring and management overheads,
expand with no liability and risk.